Shipping Policy

Shipping Policy

Order Processing
Orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays are processed on the next business day.

Shipping Options
We offer standard and express shipping. Shipping costs are calculated at checkout based on your location and the shipping method you choose.

Estimated Delivery Time

• International orders: 7–10 business days
  Delivery times may vary due to carrier delays or customs clearance.

Order Tracking
Once your order has been shipped, you will receive a tracking number to monitor your delivery status.

Lost or Damaged Packages
If your order becomes lost in transit or arrives damaged, please contact us within 7 days of delivery. We will work with the carrier to resolve the issue promptly.

Company Information
AV ECOM LIMITED
Registration Number: 79245572
FLAT 2304, 23/F HO KING COMM CENTRE
2–16 FA YUEN STREET, MONG KOK
HONG KONG